General Conditions of Sales
General conditions of sale of products. It is specified beforehand that the present conditions govern the sales, by Tibermont Antiquités, of the works of art present on www.artibermont.com. These conditions apply to the exclusion of all other conditions.
Section 1 : Essential characteristics of the goods
The works present for sale on the website www.artibermont.com are described according to the information available at the time of consultation of the site, they may change according to new information available. The works are described as precisely as possible and the photos make it possible to realize the state of the object. Tibermont Antiquités guarantees the authenticity of the works presented for sale.
Section 2 : Price
The prices of our products are indicated in euros including VAT, excluding processing and shipping costs (see shipping costs).
Tibermont Antiquités reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of the order entry.
The products remain the property of Tibermont Antiquités until full payment of the price plus shipping costs. The general conditions of sale on www.artibermont.com are reserved for individuals.
Section 3 : Order
You can order and pay on the website : www.artibermont.com . Tibermont Antiquités reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order. You declare that you have read and accepted these General Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these General Conditions of Sales. Unless proven otherwise, the data recorded by Tibermont Antiquités constitutes proof of all transactions made by Tibermont Antiquités and its customers.
Section 4 : Availability
Our product offers and prices are valid as long as they are visible on the site, within the limits of available stocks. For products not stocked in our warehouses, our offers are valid subject to availability from our suppliers.
In this context, indications on the availability of the products are provided to you when placing your order. This information coming directly from our suppliers, errors or modifications may exceptionally exist. In the event of unavailability of a product after placing your order, we will inform you by email or by post upon receipt of the information received from the suppliers. Your order will be canceled and refunded if your bank account has been debited or put on hold according to your preferences.
Section 5 : Delivery
The products are delivered to the delivery address that you indicated during the ordering process. Subject to product availability, shipment is made within 48 hours of receipt of payment.
The products are shipped by specialized carriers. In case of late shipment, an email will be sent to you. We invite you to contact us, contact@artibermont.com for any questions or in the event of a problem on this subject.
Section 6 : Shipping costs
Shipping costs will be charged for the transport of the products, if the shipping costs have been paid when ordering no additional costs will be asked of you, if the delivery requires a specific quote, you must tell us if you want to ship the products by a carrier of your choice or by one of our carriers in which case you must agree to the quote that we will send you and pay the shipping costs. The products will only be sent to you after payment of the shipping costs.
Section 7 : Payment
Payment for your purchases can be made by bank card: Visa, MasterCard, American Express and other bank cards available on the site or by bank transfer.
All payments made by credit card are through secure transaction.
Any late payment by the customer will cause a delay in delivery.
Section 8 : Right to retract
No return or refund of the purchased item will be made, however the customer has a right of withdrawal under French law.
The provisions of this article are exclusively reserved for the Individual Client.
The latter declares, in accordance with the legal provisions in force, to be informed that he has the right to withdraw from this contract without having to justify reasons or to pay penalties, with the exception of the return costs which remain at his expense. charge and which he will have to pay. This possible withdrawal period expires fourteen (14) days after the day on which the Customer, or a third party other than the carrier and designated by the Customer, takes physical possession of the goods or of the last goods in the case of a delivery of several goods.
In order to exercise his right of withdrawal, the Customer must notify Customer Service of his decision to withdraw from this contract by means of an unambiguous declaration by registered letter sent.
The Customer is informed that for the exercise of the right of withdrawal to be validly implemented, the returned Products must not have suffered any deterioration of any kind whatsoever and must return in a state identical to that in which they were delivered. The Customer is deemed responsible in the event of deterioration of the Products upon their return. Tibermont Antiquités reserves the right to withhold additional costs from the reimbursement that it will make to the Customer based on the nature of the damage. Finally, it is specified that the Customer’s liability can only be engaged with regard to the depreciation of the property occurring by handling other than that necessary to establish the characteristics, nature or good working order of the Product.
In accordance with article L.221-28 of the Consumer Code, Tibermont Antiquités informs the Customer that the right of withdrawal cannot be exercised in contracts for the supply of goods made to the Customer’s specifications or clearly personalized.
It is indicated to the Customer that the exercise of the right of withdrawal entails a reimbursement from Tibermont Antiquités, in any event and no later than fourteen (14) days from receipt of the Products returned by the Customer, all sums paid by the Customer, except for return costs. Tibermont Antiquités nevertheless reserves the right to defer reimbursement until the actual physical recovery of the returned Products. Note that in the event of withdrawal, the risk of the Products is borne by the Customer upon return.
Section 9 : Customer service
For any information or questions, our customer service is at your disposal by email: contact@artibermont.com or by telephone on 00 33 (0)1 40 49 07 70 (standard prices not surcharged)
Section 10 : Intellectual property
All texts, comments, works, illustrations and images reproduced on the Tibermont Antiquités website ( www.artibermont.com ) are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use, subject to different or even more restrictive provisions of the intellectual property code, is authorized. Any total or partial reproduction of the Tibermont Antiquités website ( www.artibermont.com ) is strictly prohibited.
Section 11 : Applicable law and disputes
This contract is subject to French law.
The language of this contract is French.
In the event of a dispute, the French courts will have sole jurisdiction.
Section 12 : Personal information
The information and data concerning you are necessary for the management of your order and for our commercial relations. In accordance with the data-processing law and freedoms of January 6, 1978, you have a right of access and rectification to the personal data concerning you. Just write to us by mail.
Section 13 : Mediation
The provisions of this article are exclusively reserved for Non-Professional Individual Clients.
In accordance with articles L.152-1 of the Consumer Code, any Customer has the right to have free recourse to a consumer mediator with a view to the amicable resolution of the dispute between him and a professional.
In the event of a dispute relating to these General Conditions, the Individual Customer has the possibility of having recourse to a consumer mediator free of charge in accordance with articles L152-1 of the Consumer Code.
A list of approved mediators is available on the Consumer Mediation website at the following address : https://www.economie.gouv.fr/mediation-conso/liste-des-mediateurs-consommation
In the event of failure in the appointment of the mediator or the mediation itself, the most diligent party may seize the competent Court according to the terms of the article “Applicable law and disputes”.
Section 14 : Legal guarantee of conformity
Customers benefit from the legal guarantees of conformity as set out in article L.217-4 and following of the Consumer Code. The Customer is reminded that for this guarantee he has a period of twenty-four (24) months to act from the delivery of the goods. In the case of second-hand goods, this period is reduced to six (6) months.
In accordance with article L.217-9 of the same Code, the Customer may, in any case, opt for : the repair of the good or the replacement of the good. It is specified here to the Customer that this legal guarantee of conformity applies independently of any other commercial guarantee which could be granted directly by Tibermont Antiquités.
Section 15 : Warranty against hidden defects
In addition, all Customers also benefit from the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and the terms of which appear in the following provisions of the same Code. In such a situation, in accordance with article 1644 of the same Code, the Customer may choose between : The resolution of the sale, that is to say the return of the thing against restitution of the price or the custody of the thing in return for a reduction in the sale price.
The implementation of this guarantee against latent defects within the meaning of article 1641 of the Civil Code requires that the Customer who finds such a breach immediately informs Tibermont Antiquités at the contact details indicated in the part ” Customer service » indicating the nature of the defect, non-conformity or damage found. Tibermont Antiquités will bear the terms and costs of organizing the return of the Product, of which it will inform the Customer. This return must nevertheless imperatively be made by the Customer in the original packaging of the Product or, failing that, packaging which has the same characteristics so as to ensure correct transport of the object which must be accompanied by its invoice. corresponding purchase. Any other return that does not comply with the terms described above cannot be accepted by Tibermont Antiquités.
After the return of the object, Tibermont Antiquités will carry out the necessary checks in order to note the failure, the defect or the non-conformity noted by the Customer and will thus be able to proceed to its full refund of the sale price paid as well as the delivery costs. correspondents and this as soon as possible, at the latest within fourteen (14) days following the date on which Tibermont Antiquités will have informed it of the impossibility of replacing the product as is understood for second-hand products which are unique objects.
Section 16 : Newsletter
By subscribing to the Newsletter or by expressly giving his consent to this end, the Customer accepts that Tibermont Antiquités may send him a Newsletter (newsletter) at an indicative frequency of fifteen days which may include information relating to his activity. When the Customer subscribes to the Newsletter, he agrees to receive commercial offers from Tibermont Antiquités for products and services similar to those ordered. The subscribed Customer who wishes to unsubscribe from the Newsletter will be able to do so by clicking on the link provided for this purpose, present in each of the Newsletters (newsletters).
Section 17 : Privacy Policy and Personal Information
Navigation can be done mostly without providing personal data. However, so that the Customer can benefit from certain services or access his personal account, Tibermont Antiquités informs the latter that it practices the collection of personal data understood as any information which makes it possible to identify directly or indirectly a person . More specifically, the collection takes place when browsing the Site, when creating a Customer Account or when purchasing on the Site.
This policy aims to inform the Customer of the practices of Tibermont Antiquités concerning the collection, use and sharing of information that the Customer may be required to communicate in the various cases mentioned above. The data controller is Tibermont Antiquités. The data collected makes it possible to establish the identity : surname, first name, email, postal address, telephone number, and about personal life : purchases made, favorite items (wishlist), and statistical data of attendance : timestamp of the first and last connection, pages consulted, duration of connection. The data collected is obtained and processed in a fair and lawful, adequate, relevant and non-excessive manner in relation to these purposes. All precautions are taken to ensure the security and confidentiality of data in order to prevent it from being damaged, modified, destroyed or communicated to unauthorized third parties. They are recorded for the purposes determined below and in accordance with them. : the creation and management of a Customer account, the execution of e-commerce orders until their delivery or requests for rental quotes, commercial prospecting, through personalized offers or not and that it whether it is Customers or simply people registered in the context of the Newsletter, the carrying out of statistical studies and the analysis of Customer purchasing habits, data from spot checks, hosting or computer maintenance. The data collected is intended for its own use as well as that of subcontractors, the latter being contractual service providers who need to process purchases and orders from Customers on the Site as well as the performance of certain services offered. Subcontractors and service providers are also subject to an obligation of confidentiality and may only use the data in accordance with the contractual provisions and applicable legislation.
Tibermont Antiquités implements all the means necessary to take adequate measures to ensure the protection, confidentiality and security of the personal data transmitted to it, in compliance with the applicable legal provisions.
Personal data will be kept for a period of three years from the last commercial exchange. The deletion of this personal data will take place at least once per calendar year except : in the event of prior exercise of the right to delete data under the conditions described below and in the event of a longer storage period authorized or imposed by virtue of a legal or regulatory provision. The Client has different rights : right of access, which allows you to access a copy of the data collected, right of opposition : at any time, the Customer may oppose the processing of personal data for marketing purposes or the processing carried out, right of erasure and right of rectification : note that in the event that the law imposes it or in the event of a legitimate reason, Tibermont Antiquités is likely to keep certain information, right to portability : which corresponds to the right to receive the data held by Tibermont Antiquités in a structured, commonly used and readable format and the right for the Customer to transmit this data to another data controller, right to limitation : this is the possibility, in certain cases covered by the regulations, of the right to request the suspension of processing carried out on your data, right to be forgotten : it is about right to define directives relating to the fate of your personal data. The exercise of rights is done on simple written request, imperatively accompanied by a valid proof of identity bearing the signature of the holder, sent to the head office of Tibermont Antiquités or by e-mail to the address: contact@artibermont.com . In addition to contacting the data protection officer, the Customer has the possibility of contacting the National Commission for Computing and Liberties (more information on www.cnil.fr ) or the right to lodge a complaint.
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